Mobile Telecommunication Customer Loyalty In Nigeria
mobile telecom customer loyaltynigeria customer retentiontelecom churn reduction nigeriamobile network loyalty africacustomer satisfaction nigeria telecom
Customer loyalty in Nigeria's mobile telecommunication sector is a critical factor for sustained growth and profitability. Understanding the drivers of customer retention, challenges like churn, and effective strategies to build lasting relationships with mobile subscribers in Nigeria is essential. This research explores how telecommunication providers can enhance customer satisfaction and foster greater loyalty amidst intense market competition.