Concevoir Et R Aliser Une Enqu Te De Satisfaction Des Clients
customer satisfaction surveyclient feedbacksurvey designconduct market researchcustomer experience management
This process focuses on designing and effectively conducting a comprehensive customer satisfaction survey. The aim is to gather critical client feedback, understand their experience, and identify key areas for improvement in services or products. This essential step informs strategic decisions, enhances customer retention, and ultimately drives business growth by ensuring a positive customer experience.