why crm doesnt work how to win by letting customers manage the relationship
CRM failurecustomer managed relationshipsrelationship management strategycustomer centric approachwinning business strategy
Uncover the critical reasons why conventional CRM systems often fall short, hindering genuine customer connection and business growth. Learn how a transformative strategy—empowering customers to manage their own relationships—can lead to unparalleled success, fostering deeper loyalty and engagement beyond traditional CRM limitations.